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GET
/
incident
Fetch All Downtimes
curl --request GET \
  --url https://sandbox.cashfree.com/pg/incident \
  --header 'x-api-version: <x-api-version>' \
  --header 'x-client-id: <api-key>' \
  --header 'x-client-secret: <api-key>'
{
  "count": 4,
  "incidents": [
    {
      "incident_id": "INCIDENT_MEDIUM_HDFCBank_a7259c79-25a8-4b86-bcab-715623fras86",
      "incident_impact": "MEDIUM",
      "incident_message": "We are facing issues with HDFC bank UPI payments.",
      "incident_start_time": "2021-04-16T14:00:00+05:30",
      "incident_end_time": null,
      "incident_status": "OPEN",
      "incident_type": "UNSCHEDULED",
      "payment_method": {
        "upi": {
          "upi_issuer": [
            "ALL_BANKS"
          ],
          "upi_psp": [
            "GPAY",
            "PHONEPE"
          ],
          "upi_vpa": [
            "ybl"
          ],
          "is_npci_downtime": false
        }
      }
    },
    {
      "incident_id": "INCIDENT_HIGH_sbiBank_a7259c79-4r42-t5f2-fsdd-87987sdf79as",
      "incident_impact": "HIGH",
      "incident_message": "We are facing issues with SBI bank VISA SBI cards payments.",
      "incident_start_time": "2024-06-01T14:00:00+05:30",
      "incident_end_time": "2024-06-01T15:30:00+05:30",
      "incident_status": "RESOLVED",
      "incident_type": "SCHEDULED",
      "payment_method": {
        "card": {
          "card_issuer": [
            "State Bank of India"
          ],
          "card_type": [
            "ALL_CARDS"
          ],
          "card_network": [
            "VISA"
          ]
        }
      }
    },
    {
      "incident_id": "INCIDENT_HIGH_axisBank_a7259c79-4r42-t5f2-fsdd-87987sdf79as",
      "incident_impact": "HIGH",
      "incident_message": "We are facing issues with Axis bank netbanking payments.",
      "incident_start_time": "2024-06-01T14:00:00+05:30",
      "incident_end_time": null,
      "incident_status": "OPEN",
      "incident_type": "UNSCHEDULED",
      "payment_method": {
        "net_banking": {
          "net_banking_issuer": [
            "Axis Bank",
            "Bank of Baroda"
          ]
        }
      }
    },
    {
      "incident_id": "INCIDENT_HIGH_hdfcWallet_a7259c79-4r42-t5f2-fsdd-87987sdf79as",
      "incident_impact": "LOW",
      "incident_message": "We are facing issues with HDFC wallet payments.",
      "incident_start_time": "2024-06-01T14:00:00+05:30",
      "incident_end_time": null,
      "incident_status": "UPDATE",
      "incident_type": "UNSCHEDULED",
      "payment_method": {
        "wallet": {
          "wallet_issuer": [
            "Mobikwik",
            "Paytm"
          ]
        }
      }
    }
  ]
}

Authorizations

​
x-client-id
string
header
required

Client app ID. You can find your app id in the Merchant Dashboard.

​
x-client-secret
string
header
required

Client secret key. You can find your secret key in the Merchant Dashboard.

Headers

​
x-api-version
string
default:2025-01-01
required

API version to be used.

Query Parameters

​
incident_id
string

Valid incident id for fetching incident details.

​
incident_status
enum<string>[]

Filter incidents by status. Possible values: ACTIVE, UPCOMING, RESOLVED.

Available options:
ACTIVE,
UPCOMING,
RESOLVED
​
incident_impact
enum<string>[]

Filter incidents by impact level. Possible values: HIGH, MEDIUM, LOW.

Available options:
HIGH,
MEDIUM,
LOW
​
incident_type
enum<string>[]

Filter incidents by type. Possible values: SCHEDULED, UNSCHEDULED.

Available options:
SCHEDULED,
UNSCHEDULED
​
incident_start_time
string<date-time>

Filter incidents by start time. Format: YYYY-MM-DD HH:MM:SS.

​
incident_end_time
string<date-time>

Filter incidents by end time. Format: YYYY-MM-DD HH:MM:SS.

​
payment_method
enum<string>[]

Filter incidents by payment method. Possible values: UPI, CARD, NET_BANKING, WALLET.

Available options:
UPI,
CARD,
NET_BANKING,
WALLET

Response

Success response for Fetch All Downtimes.

​
count
integer
Example:

4

​
incidents
IncidentObject · object[]